Accessibility

Multi-Year Accessibility Plan

Accessibility for Ontarians with Disabilities Act

North Bay Hydro Distribution Limited is committed to complying with and exceeding the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) to ensure an inclusive and accessible environment for all. We shall implement and maintain a plan to identify, remove, and prevent barriers, with regular updates to reflect ongoing improvements.

If you would like information on AODA standards, please visit:
https://www.ontario.ca/government/accessibility

Feedback from the public is also welcomed as it may identify areas that require change and encourage continuous service improvements. Feedback about the delivery of services to persons with disabilities may be given:

In writing to the attention of Human Resources , PO Box 3240, North Bay, ON, P1B 8Y5

By telephone, via direct line: 705-474-8100 ext. 314

In person by appointment
Anyone wishing to see a North Bay Hydro representative will need to make an appointment. To make an appointment, please contact Human Resources directly at 705-474-8100 ext. 314.
If any accommodations need to be made for your visit, please let us know.

Should there be a planned or temporary disruption of accessibility features identified as required for your visit with the representative you are meeting with will provide advanced, reasonable notice by making every effort to contact you. Alternate arrangements suitable to both parties will be made.

Documents are available upon request in an accessible format, if required.