Contact North Bay Hydro
Contact Us
If you see downed power lines or other emergencies • Call 911
Power Outages and Emergencies
Please check our Outage Map & X (formerly Twitter) feed for the most up-to-date information.
Customer Service & Billing
Please use the following ways to stay connected:
Hours
Monday-Friday
9AM to 4:30PM ET
Phone
705-474-8100 Option 2
Mailing Address
PO Box 3240
North Bay, ON P1B 8Y5
For information about paying your North Bay Hydro bill, please visit our Payments page.
Communications
Public Relations and Media Inquiries
Tree Trimming
Vegetation Management Representative
705-474-8100 x 873
Operations and Engineering
705-474-8100 x 271
May 15 to Labour Day: 7AM to 3PM ET
Labour Day to May 14: 8AM to 4PM ET